Blogs

Practice Life: Everything practice management

Stories, tips, and information from peers and industry experts in veterinary practice management.

Cornerstone News & Information

Caution, client may bite: the do’s and don’ts of client alerts

Ever have a challenging client situation occur and you need to document it? Where do you put it in Cornerstone, since it is not necessarily patient history (unless the situation impacts patient care and safety). Afterall, you may want the information to be internal only, and not visible/shareable outside the practice through patient records.

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IDEXX Neo: What's New

New feature: Automated callbacks and task list updates (July 2019)

Manually adding callbacks to the task list? Fuggedaboutit! Now Neo lets you create automatic callback reminders for any item or service you dispense. Setup is a breeze: just enter a standard message/description for the reminder (like “Post-surgery follow up” or “New patient visit”), choose the number of days after the item is dispensed for the reminder to appear, and you’re done. The callback then appears like magic in the line-item provider’s task list after the patient invoice has been closed. Better still: you can create a consultation from the callback with one click and notes transfer from the task. We’ve also given you the flexibility to set up unlimited special actions—yet another way user feedback helps us bring you the most efficient workflow available.

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Water Testing Solutions

Big News for Legiolert: we have been granted the NF Validation by AFNOR Certification

Great news coming out of our Newmarket, UK office! Our Legiolert test, which tests for Legionella pneumophila, has been granted the NF Validation by AFNOR Certification, under the reference No IDX 33/06 – 06/19.

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